Offering a large, diverse inventory of collectible American dinnerware

Sales Policies

Conditions and Returns

We value your business. All merchandise is guaranteed to be in excellent condition. Any manufacturing imperfections will be disclosed before the sale is final. Although it is reasonable to expect some wear from ordinary use on vintage dinnerware, we guarantee that there are no chips or cracks on any piece we ship.

Check your order immediately upon receipt. In most cases, returns will be approved provided that there is a legitimate reason and that you notify us within 48 hours of receipt. Items must be returned in original condition, fully insured, and properly packaged with unremoved price stickers intact. Return shipping charges will be paid by the purchaser. For damage incurred during shipment, refer to the shipping and handling information below.

Payment Terms

After an order is placed, the purchaser will be notified by e-mail of the total cost including shipping charges and insurance. We accept payment by personal checks, money orders, cashiers checks, and VISA/MasterCard. Orders will be considered cancelled if payment is not received within seven days of confirmation.

Make checks and money orders payable to:

THE CALIFORNIA CONNECTION
P.O. BOX 131584
HOUSTON, TEXAS 77219-1584

Allow 10 days for checks to clear before shipping. Pay with your VISA or MasterCard by calling (713) 529-8340 between 10 am and 4 pm CST, Tuesday through Saturday. Credit card orders are shipped within five business days. International orders are payable by VISA/MasterCard only in US currency.

Layaway Orders

You may place any items on layaway for up to 60 days by submitting a nonrefundable deposit equalling 1/3 of the total purchase price, including shipping and insurance charges. Other payment terms apply as stated above. Layaway items cannot be returned.

Sales Tax

Texas residents only are subject to a 8.25% sales tax on all orders.

Shipping and Handling

We are a UPS shipper. Purchasers must supply a shipping street address and daytime phone number. P.O. boxes are not acceptable as shipping addresses.

All items are double-boxed for shipping and must be fully insured by the purchaser. In the unlikely event that breakage or damage occurs during shipping, save the original shipping carton with packing materials and contact UPS for free pickup. Notify California Connection immediately so that we may register the UPS claim.

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Updated 10-99
Copyright 1999 California Connection